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Work Experience

Mar 2026 - Current
Spearheading the strategic UI/UX direction for CIMB OCTO Biz, an award-winning SME banking platform. I orchestrate cross-regional design initiatives across ASEAN, leveraging AI-driven research and managing extensive design systems to support a platform that successfully processed 7 million transactions—valued at over RM17 billion—in its rollout year.
June 2024 - Feb 2026
Enhanced the OCTO Biz B2B banking platform, driving the seamless migration of 33,633 users and successfully onboarding over 50% of CIMB's SME client base. I architected seamless transaction workflows that supported 540,648 transactions valued at MYR 1.26 trillion, while optimizing the self-service modules to drastically reduce manual call center workloads

Oct 2023 - May 2024
UI/UX Designer
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FPT Software
Collaborated with Petronas, overseeing diverse projects encompassing Dashboards, Power BI, websites, and more. Daily task utilizing Agile and Scrum for efficient project management; collaborating closely with UX designers, business analyst, product owner and project manager in fostering adaptability, and maintaining a dynamic, collaborative work environment to ensure alignment with organizational goals and design standards.

April 2022 - Oct 2023
UI/UX Designer
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2X Marketing
Designed high-performance B2B websites and landing pages with a strong focus on Conversion Rate Optimization (CRO). Managed comprehensive client design systems and utilized data analytics to troubleshoot drop-offs, iterating on end-to-end user journeys to maximize engagement and maintain high click-through rates.

March 2021 - December 2021
Motion Designer
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Aleph Labs
Crafted advanced interaction flows and high-fidelity motion prototypes utilizing tools like Principle and Rotato. Bridged the gap between static design and development by encapsulating complex information architecture into engaging video narratives that effectively communicated client solutions
July 2020 - March 2021
UI/UX Intern
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Aleph Labs
Supported cross-functional teams in delivering UI/UX design solutions for a diverse client roster. Streamlined project handoffs by managing and organizing comprehensive design file systems while rapidly upskilling in industry-standard prototyping tools.
Photography


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